Your Privacy Is Our Priority

Introduction

tm1971 ("we", "our", "platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains how your personal information is collected, for what purposes it is used, where it is stored, and what steps we take to protect your information when you use the tm1971 website and services.

By accessing this website or opening an account, you will be considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

What Information We Collect

tm1971 collects only the information necessary to provide services, ensure security, and meet legal obligations. We may collect the following types of information:

a) Identity and Contact Information

• Full name and date of birth
• National ID number or passport number (for verification purposes)
• Email address and mobile number
• Current address and country

b) Financial and Transaction Information

• bKash, Nagad, Rocket, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Wallet balance and bonus information

c) Technical and Usage Information

• IP address and device information (operating system, browser)
• Cookies and session data
• Site browsing history and game play logs
• Login time and location information

d) Voluntarily Provided Information

• Messages and complaints submitted via live chat and email
• Information filled in on surveys or feedback forms

Purpose of Data Use

The information we collect is used for the following lawful purposes:

• Account Registration and Identity Verification: To confirm your age and identity, particularly in compliance with tm1971's 21+ age requirement.
• Service Delivery and Improvement: To operate betting, casino games, and other services smoothly.
• Financial Transaction Processing: To complete deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your questions, complaints, or requests.
• Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
• Marketing and Personalized Offers: To send you relevant promotions and bonus offers based on your preferences (subject to your consent).
• Legal Compliance: To comply with applicable laws and regulations and to provide information to authorities when required.
• Responsible Gaming: To monitor playing patterns and provide assistance where needed.

Your information will not be used beyond the purposes stated above. Information is not sold or rented to third parties.

Cookies and Tracking Technologies

tm1971 uses cookies and similar tracking technologies for the website to function properly. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Essential for core site functions such as login sessions and transaction security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to understand site usage patterns — this information remains anonymous.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

Information Sharing with Third Parties

tm1971 does not sell your personal information under any circumstances. However, information may be shared in the following specific situations:

a) Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, banks), identity verification, technology infrastructure, and customer support. These partners may only use information for specific tasks as agreed by contract.

b) Legal Requirements

In the context of a court order, legal summons, or other valid legal process, we may be required to provide information to the relevant authorities.

c) Fraud and Security

Information may be shared with relevant organizations for fraud prevention, anti-money laundering (AML) measures, and cybersecurity protection.

d) Business Restructuring

In the event of a change in ownership or merger of tm1971, your information may be transferred to the new owner. You will be notified in advance in such a case.

Data Security Measures

tm1971 applies multiple technical and organizational measures to keep your personal and financial information secure:

Complete security of data transmission over the internet can never be fully guaranteed, but tm1971 follows the highest industry standards to keep your information secure.

Data Retention Period

How long your personal information is retained depends on the type of information and applicable legal obligations:

• Active Account Data: Retained for as long as the account remains active.
• Closed Account Data: Retained for a specified period after account closure as required by legal obligations.
• Transaction Records: Financial transaction data requires long-term retention as determined by regulations.
• Support Chat History: Retained for a specified period for service improvement and dispute resolution.

Once the specified period ends, your information is securely deleted or anonymized in a way that identification is no longer possible.

Your Rights

tm1971 ensures the following rights in relation to your information:

a) Right to Access Information

You may contact us at any time to find out what information we hold about you and how it is being used.

b) Right to Correct Information

If there is any error or inaccuracy in your information, you may request a correction. We will correct it within a reasonable time.

c) Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained if legal obligations require it.

d) Right to Opt Out of Marketing Communications

You may opt out of our marketing communications (email, SMS) at any time. Contact our support team to do so.

e) Right to Submit a Complaint

If you have any concerns about how we use your information, you may submit a complaint to us. We take every complaint seriously.

To exercise any of the above rights, visit the FAQ page or contact our support team.

Protection of Minors

tm1971 is an adult entertainment platform. Our services are for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If it comes to our attention that information has been collected from a minor, we will promptly close that account and delete all associated information. Parents may contact our support team to raise concerns about this.

For more details, visit our Responsible Gaming page.

Policy Changes and Updates

tm1971 reserves the right to amend this privacy policy when necessary. If significant changes are made to the policy, we will notify you in the following ways:

• A notice will be displayed on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use the site after the changes, you will be considered to have agreed to the new policy. It is therefore recommended that you visit this page regularly.